The platform that connects
customers with service providers.
Create service requests or access customer requests — all in the same platform.
How it works
1. The customer creates their request free of charge
Describes the service, the place where it will be provided, and provides their contact details.
2. Providers subscribe to a plan
They can choose a Profession Plan, Category Plan, or Total plan. Monthly or Yearly.
3. The provider contacts the customer
If interested, the provider gets in touch and presents the proposal. The contact details of a request are visible to up to 5 providers.
For customers
- Create a service request for free
- You can be contacted by up to 5 providers in the relevant service area.
For providers
- Subscribe to one of our plans monthly or annually.
- Access requests in your professional area and region. The contact details of a request can be viewed by up to 5 providers.
- All payments are processed through Stripe and already include VAT.
The lifecycle of a request on Servtio
From request to contact — with simple rules to protect customers and providers.
1) The customer creates a request
The customer creates a request in a specific service area, describes what they need, and provides contact details.
2) The service provider views the request and contact details
A provider with an active subscription in that area can click “View details” if the request is of interest and obtain the client’s contact details.
3) Visibility rules
After 5 providers view the contact details, the request stops appearing in the requests list.
Automatic request follow-up
- If the customer doesn’t mark the request as resolved, after 3 days they receive an email to mark it as resolved or recreate the request.
- If nothing is done, after 14 days the request is considered expired.
